This Saturday was our first round of user testing with the Splitoo product. It’s been a year in the work. From discussing ideas, looking at payments solutions and settling on a business model. We are now at the point of tweaking the initial MVP, which means doing some user testing. This is something we’re familiar with, but it’s the first time we’ve done it together as a team.
The following is a real cover letter from a real application. I decided to publish the feedback that I gave in order to help out other Junior developers. From the original text and the suggestions you should be able to see how to make a cover letter more punchy.
By rewriting your concerns as questions you move from anxiety to curiosity.
This is a paraphrased quote from the book Sprint. Author Jake Knapp is talking about gathering a list of “what could go wrongs” on a project as part of a design Sprint. Knapp is tapping into the elephant in the room and testing the worst case scenarios. But rather than listing them as statements, Jake says to list them as questions. “If we don’t get our customer to understand X we’ll fail” becomes “How can we encourage the user to understand X?”.